1.Introduction

a. This privacy policy applies to the collection and processing of personal data by us in connection with our website. This Privacy Policy will help you understand how we collect and use your Personal Data and what we do with it.

b. By visiting our website and/ or purchasing something from us, you agree to us handling your Personal Data in accordance with this Privacy Policy.

2.Personal data that we collection

a. Personal Data includes any information about an individual from which that person can be identified. It does not include Personal Data where the identity has been removed (anonymous data, e.g. your IP Address).

b. Information you may provide us through the website includes:

i. Contact data, such as your first and last name, email address, billing address, shipping  address and phone number.

ii. Profile data, such as the username and password that you may set to establish an online account with us.

iii.Communications that we exchange with you, including when you contact us with questions or feedback, through the website, email, social media (including Facebook, Instagram and Whatsapp).

iv.Transactional data, such as information relating to or needed to complete your orders placed through our website including order numbers and transaction history.

3.How we use your Personal Data

We use your Personal Data for the following:

a. Provide you with the required services and/or products that you order from our website.

b. Respond to your questions or requests.

c. Improve our operations.

d. Prevent, detect and manage risk against fraud and illegal activities.

e. Comply with our financial regulatory and other legal obligations

f. Target advertisements, newsletter and service updates.

g. Improve content and website layout.

h. Resolve disputes that may arise.

4.Who do we share your Personal Data with

To enable us to provide our services to you on our website, we may share your information with trusted third parties, such third parties include financial institutions, payment processors verification services, as well as any third parties that you have directly authorized to receive your Personal Data including courier service providers.

We share Personal Data with third party business partners when this is necessary to provide our products and/or services. Examples of third parties to whom we may disclose Personal Data for this purpose are banks and payment method providers (such as credit card networks) when we provide payment processing services

Customer Complaint

In case of any complaint or any query call or whataspp us at 03-111-196-196 or email us at sales@tahraonline.com.